Privacy Policy

The Mintable ("we," "us," or "our") operates the website at themintable.org and the management training platform accessible through it. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have in relation to it.

If you have questions about anything in this policy, reach us at [email protected].

Information We Collect

Information you give us directly

When you create an account, start a free trial, or contact us, you provide us with information like your name, email address, job title, and company name. If your organization purchases a team or enterprise plan, billing information is collected through our payment processor.

Information collected automatically

When you visit our site or use our platform, we automatically collect certain technical information: your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. We use cookies and similar tracking technologies to collect this data. See our Cookie Policy for details.

Platform usage data

When you use the management training platform, we collect data about how you engage with it — modules completed, assessments taken, 1:1 framework usage, and similar activity data. This is used to personalize your experience and measure progress.

How We Use Your Information

We use the information we collect to:

• Provide and improve the management training platform
• Create and manage your account
• Process payments and send transactional communications
• Send product updates and educational content you've requested
• Respond to support requests and inquiries
• Analyze how the platform is used to improve features
• Comply with legal obligations

We do not sell your personal information to third parties.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, our legal bases for processing your personal information are:

• Contract performance: processing necessary to provide you the service you signed up for
• Legitimate interests: improving our platform, preventing fraud, and communicating about our services
• Consent: for marketing communications and certain cookies — you can withdraw consent at any time
• Legal obligation: where we must process data to comply with applicable law

Information Sharing

We share personal information with third parties only in the following circumstances:

• Service providers: companies that help us operate the platform (hosting, analytics, payment processing, email delivery). These providers are contractually bound to use data only to provide services to us.
• Business transfers: if The Mintable is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you before that happens.
• Legal requirements: if required by law, court order, or to protect the rights and safety of The Mintable or others.

Data Retention

We keep your account information for as long as your account is active. If you close your account, we delete or anonymize your personal data within 90 days, except where we're required to retain it for legal or compliance purposes.

Your Rights

Depending on where you're located, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: ask us to fix inaccurate or incomplete data
• Deletion: request that we delete your personal data
• Portability: receive your data in a structured, machine-readable format
• Restriction: ask us to limit how we use your data while a dispute is resolved
• Objection: object to processing based on legitimate interests
• Opt-out of marketing: unsubscribe from marketing emails at any time via the link in any email

To exercise any of these rights, email us at [email protected] with "Privacy Request" in the subject line. We'll respond within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, to request deletion of your data, and to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at [email protected]. We do not discriminate against users who exercise these rights.

International Transfers

The Mintable operates from the United States. If you are accessing the platform from the EEA, UK, or other regions with data protection laws, please note that your information will be transferred to and processed in the United States. We rely on Standard Contractual Clauses approved by the European Commission for these transfers.

Security

We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No system is completely secure, and we cannot guarantee absolute security, but we take this seriously and update our practices as standards evolve.

Children's Privacy

Our platform is intended for adults in professional settings. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we'll notify you by email or by posting a notice on our site before the changes take effect. The date at the top of this page reflects when it was last updated.

Contact

The Mintable
1201 Third Avenue, Suite 2200
Seattle, WA 98101
[email protected]
+1 (206) 555-4720